UX Testing
How can we help you?
- Find out if the designed user path and application functionalities are useful for your users
- Find out the strengths and weaknesses of the current user path and functionalities
- Find hidden errors and what difficulties and pain points users encounter on their path
- We’ll recommend solutions for found problems
Effects
You will receive from us:
- Study report with recommendations for changes
- Recordings and photos from UX tests, showing user difficulties and problems as well as interface errors
What will you learn?
- How are users using the application when they use it for the first time?
- Is this product intuitive to use?
- What are some moments where users have problems with using the application?
- What problems does users have with navigation?
- What are the strengths and weaknesses of information architecture and navigation?
- What are the strengths and weaknesses of content presentation and graphic layout?
- How does the user path change in time of using the application?
- How users feel about the usability and intuitiveness of the application?
- What are the best and worsts aspects of the application in the eyes of its users?
How are we conducting UX tests?
Tests with users with interview elements – the respondent carries out previously prepared tasks and answers in-depth questions from the researcher.
Why this method?
- Identification of non-intuitive solutions (test) and understanding of the justification and needs of users (IDI)
- Identification of navigation problems
- Testing the most important user paths
- IDI script is prepared in cooperation with the client’s team
- Collecting design hypotheses for further product development
- Recording of the user’s way of moving through the application
That’s just one of our methods. Contact us to learn more.
Process during COVID-19
- Tests with users are carried out remotely using platforms facilitating remote moderation
- We conduct all workshops and working meetings remotely
- Files and final reports are placed in the cloud with remote access to the project
- Files meet security requirements and are password protected
- We have 10 years of experience in implementing remote projects