UX Research and testing

Do you want to check how your users feel about your website or application, both existing and still at the prototyping stage? You want to identify errors and problems and get specific recommendations how to fix them? Let’s do this together!

 

With the help of your users we will check your product and propose changes that will help you keep your users and attract new ones.

How can we help you?

  • Find out if the designed user path and application functionalities are useful for your users
  • Find out the strengths and weaknesses of the current user path and functionalities
  • Find hidden errors and what difficulties and pain points users encounter on their path
  • We’ll recommend solutions for found problems

ROZWIĄZUJEMY PROBLEMY WARSZTATOWO Effects

You will receive from us:

  • Study report with recommendations for changes
  • Recordings and photos from UX tests, showing user difficulties and problems as well as interface errors

UCZYMY What will you learn?

  • How are users using the application when they use it for the first time?
  • Is this product intuitive to use?
  • What are some moments where users have problems with using the application?
  • What problems does users have with navigation?
  • What are the strengths and weaknesses of information architecture and navigation?
  • What are the strengths and weaknesses of content presentation and graphic layout?
  • How does the user path change in time of using the application?
  • How users feel about the usability and intuitiveness of the application?
  • What are the best and worsts aspects of the application in the eyes of its users?

PROWADZIMY WARSZTATY W METODYKACH How are we conducting UX tests?

Tests with users with interview elements – the respondent carries out previously prepared tasks and answers in-depth questions from the researcher.

Why this method?

  • Identification of non-intuitive solutions (test) and understanding of the justification and needs of users (IDI)
  • Identification of navigation problems
  • Testing the most important user paths
  • IDI script is prepared in cooperation with the client’s team
  • Collecting design hypotheses for further product development
  • Recording of the user’s way of moving through the application

That’s just one of our methods. Contact us to learn more.

ROZWIĄZUJEMY PROBLEMY WARSZTATOWO Process during COVID-19

  • Tests with users are carried out remotely using platforms facilitating remote moderation
  • We conduct all workshops and working meetings remotely
  • Files and final reports are placed in the cloud with remote access to the project
  • Files meet security requirements and are password protected
  • We have 10 years of experience in implementing remote projects
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